Success

To laugh often and much; To win the respect of intelligent people and the affection of children; To earn the appreciation of honest critics and endure the betrayal of false friends; To appreciate beauty, to find the best in others; To leave the world a bit better, whether by a healthy child , a garden patch, or a redeemed condition; To know even one life has breathed easier because you have lived. This is to have succeeded.
- Ralph Waldo Emerson

Wednesday, February 08, 2023

Book Review - 'Think Again' by Adam Grant

The subtitle of this book is 'The power of knowing what you don't know', and this describes very well the whole premise of the book, that we need to consider letting go of our set ways of thinking, to be able to enhance our understanding and knowledge of how things work in this increasingly VUCA - volatile, uncertain, complex, ambiguous - world.

The successive chapters of the book describe ways to deal with different aspects of the rethinking process: personal, interpersonal, collective, organizational and for kids.  Certain ideas in the book expand upon well-known strategies for fresh thinking, supporting the same with scientific and behavioural research findings.  Ideas like 'think like a scientist', constructing and testing hypothesis; 'persuasive listening', taking account of the 'question to statement ratio'; debunk myths for kids, stop asking them 'what do you want to be when you grow up'; and (in an organizational setting) foster psychological safety.

Some of the perspectives brought out well in the book hit home accurately.  For instance the thought about avoiding to be 'stranded on Mount Stupid', courtesy over confidence and misplaced reliance on a stand (haven't we met such 'stranded' people so many times!).  Grant also goes into some detail on different aspects of conflict.  First off, he recommends not only being receptive about but actively seeking contrary views, to counteract confirmation bias.  Towards this, he suggests building a 'challenge network', beyond the support network most of all strive for.  He posits the 'benefits of doubt', and suggests celebrating the 'joy of being wrong'.

But Grant also alerts the reader that while 'task conflict' is constructive and beneficial, allowing it to  become 'relationship conflict' is fraught with risks.  He posits that interpersonal conflicts need to be handled more like a dance and less like a battle. Towards this, he shares some strategies.  Like ask more 'How' questions, instead of more 'Whys' which may potentially harden the listener's stance.  Also, 'less is more': don't pile on too many arguments, which anyway makes the opponent put up their defences, and instead lead with a few strong points.  And while doing that, respect the autonomy of the other party, their choice to make their own decisions - don't be a 'logic bully', as one of Grant's former students apparently called him when bombarded with a flurry of arguments for career choices.  Seems many of us may've been at the wrong end of such 'over argument' from 'logic bullies'!

A large part of the book's appeal lies in the counterintuitive thoughts which Grant brings in, things which we don't readily think about.  Things like 'complexify', which goes opposite the buzzword of simplifying everything.  Grant argues that focusing on shades of grey of certain things or situations actually helps bring in more realistic and relevant perspectives, and thus helps us resolve or understand issues better.  Another advice, for oganizations this time, is to abandon 'best practices' (ah... aren't we all upto our gills with this term!), as the term assumes that we're already in the best place possible.  Instead, he says strive for 'better practices' on a continual basis.

Overall, a gem of a book which really makes the reader think about the act of Thinking, and equips us to deal with the ever-changing world in a better way.

Thursday, January 19, 2023

Book review - 'Helgoland'

 Helogoland' by Carlo Rovelli


In the last chapter of the book, Rovelli very kindly includes a few paragraphs which save the discerning reader the effort to write a review.  This is helpful, as writing any summary of this book could prove quite an impossible task for a layman, if interested, reader.  As the reader is never sure of having grasped the core of the concepts so beautifully explained by Rovelli.



But that's not a matter of shame.  Not when as formidable a scientist as Einstein himself just couldn't bring himself to accept some of the core ideas of quantum physics, falling back on rhetoric about God not playing dice.  The same remark which earned a retort from the great Niels Bohr.  The same Bohr who inspired a young Heisenberg to journey to the sacred island of Helgoland in the North Sea and come up with the astounding theory.


Without giving any spoilers (as if I could!), the Quantum theory of physics holds that "Everything is what it is only in relation to something else".  So it seems that the question 'If a tree falls in the forest and nobody sees it, did it really fall' was not a rhetorical or 'trick' question, but a valid scientific query.  And it's been answered with a 'No' by quantum theory of physics.

It'd fair to say that the Quantum theory took shape with the active collaboration of multiple scientists, among them Shrodinger (he of the Cat fame, the cat playfully depicted on some pages of this book) who initially diverged from Heisenberg on one facet of the theory but eventually came round decades later and accepted his error, even if in an offhanded sort of way.  Many of these scientists went on to be awarded the Nobel, and Rovelli may well be on the way there, being himself a Quantum physicist specialising in the string theory of quanta.


But the high points of the reading experience of this book was not the scientific facts and discoveries, interesting as these doubtless were.  Rovelli brings in his perhaps unique blend of science, history, philosophy and poetry to explain the core theory.  Here talking about philosophical sparring of Marx, Lenin and Bogdanov on the core of communism and private property.  There talking about the musings of 1st century CE Indian Buddhist monk Nagarjuna.  And then liberally quoting Shakespeare and the like.  All the while continuing to weave these disparate thoughts into the mesh of quanta.

From 'Range' by David Epstein

One would especially like to recommend reading through the Notes at the end, not only to get more perspective as usual for any endnotes, but as a rich source of literature references spread across an eclectic range of domains.



Tuesday, December 13, 2022

Temples and changing culture

During my work travels across South East Asia about two decades back, I used to be surprised by relics of Hindu icons languishing behind majestic Buddha statues (in alcoves at Angkor Wat) or lying dejected (at Jakarta Museum).  Coupled with extensive commonalities with Indian languages in countries like Indonesia (Bahasa) and Cambodia (Khmer spoken alphabet seemed almost identical to Bangla, though the words and script are not), this may give the impression of Hindu culture being 'subsumed' by an expanding Buddhism in SE Asia (later to be overriden in some regions when Islam came in).

But recent research (as quoted in 'Coromandel' by Charles Allen e.g. Ch. 4) appears to indicate that similar subsuming of Buddhist and Jain culture, or the temples at least, may've happened right here in India. So it was never a one way street!





Friday, August 19, 2022

Empathy vs. Compassion

I've been quite a bit intrigued at times when certain persons are perceived as insensitive or even apathetic, even when they seem to be doing reasonably well helping the people or causes they're accused of being apathetic to.

Listening to the book 'Humankind' (an excellent ode to positivity, which takes apart all the negative 'tenets' we go by) by Rutger Bregman, the portion in the Epilogue dealing with compassion, clarified the issue a lot. 

The author says that, to really be able to help others, people need to be more compassionate, not necessarily (or not just) more empathetic.  This is supported with evidence from a scientific study of people's brains being scanned while they were told to consciously experience empathy and then compassion about a certain situation - it was reported that different areas of the brain 'lit up' in the two cases.

The author gives the example of a child who's afraid of the dark - to help the child, the parent or caregiver does not cower in a corner thinking about the causes of the fear (empathy), but instead feels for the child and soothes him/her with comforting behaviour (compassion).

It seems to me that people displaying compassionate behaviour have to retain a level of reasoning in their mind, to be able to formulate responses and actions to help out, and that may be why they're perceived as 'dispassionate' and thus 'devoid of feeling', not being able to balance 'thinking' and 'feeling' to the degree possible for the more voluble (who may be perceived as more empathetic but may or may not be more compassionate).

Added to this is the factor that compassionate behaviour may be more 'action-oriented', while empathetic behaviour can be more expressive (verbally or otherwise).  And we all know that the old adage of 'Actions speak louder than words' has been turned on its head in the current age of 'in your face' behaviour and microsecond attention spans where, for instance, love has to be expressed in words rather than just conveyed through gestures and actions.

Which is probably why people with genuine compassion, who may actually act on their feelings of empathy by helping through their actions, may be unfairly characterised as unsympathetic.

Sunday, May 15, 2022

Fungibility in Nature

Had an epiphany of sorts, during my daily morning readings today.  (Nothing groundbreaking, and may look too simplistic to some.)

Being a finance person, I've been aware of the concept of fungibility since a few years now.  Basically, as I understand it, fungibility means that any random unit of a certain thing is exactly equal in value to any other random unit.  Money is the most common thing described as fungible, since a note or coin of, say, ten rupees is exactly equal in value to any other of ten rupees.  (This doesn't consider the practices of collectors, who fondly collect notes or, more typically, coins of a certain vintage, which actually gain in value over time, regardless of their underlying value which the Governor of Reserve Bank of India "Promise(s) to pay the bearer...' as printed on the note!)

The concept of fungibility has further come into prominence in recent years in the digital realm, specifically in the context of digital 'currencies' (recognised vor not) and 'tokens'.  Technically, all digital 'currencies' like Bitcoin and Ethereum are what is known as 'tokens', and one unit of, say, Bitcoin floating around anywhere in cyberspace is supposed to be equal in value to any other unit of Bitcoin stored or traded anywhere else, the value itself being arrived at through a complicated process, not relevant for our discussion here.  On the other side are NFTs, or Non Fungible Tokens.  These are supposed to be unique, typically representing something in real world, for instance a shoe or a song or a photo, usually with some unique identifier.  As such, these are 'non fungible', that is, no two units of the specific token is an exact substitute of any other.

Coming back to our core discussion after this lengthy detour, wouldn't it be helpful if we could consider our relationships with others also as 'fungible'?  Say, someone could have slighted us or even harmed us in some way in the past.  Typically, we carry around that hurt for years, sometimes our while life, even as we may realise that this actually harms us only and possibly restrains our development, without the object of our hate being even aware of it.  In such a scenario, couldn't we instead think back to the behaviour of another person who would've done us some good (and, if we think sincerely, most of us can surely find a person or persons to whom we should be grateful to).  

So, if we follow the concept of fungibility, can't we treat the behaviour of our do-gooder as an exact substitute for that of our supposed 'enemy'? (This may also be in line with the traditional Indian ethos of वसुधैव कुटुंबकम् or 'the world is our family'.) Once we're able to do that, we should be on our way to release the negative energy trapped in our feelings of hurt, letting our psyche fly higher to the realm of wholesomeness.

This could possibly also be applied to our own behaviour towards others.  But perhaps that's another discussion.

Something to think about...

Friday, May 06, 2022

Concepts of Freedom and Property in Mediaeval Europe

David Wengrow and the late David Graeber, 'spiritual father' of the Occupy Wall Street movement, co-wrote a wonderful critique of European-dominated narrative of world history, 'The Dawn of Everything: A New History of Humanity'.  Their attempt is to stand on its head the self-important 'history written by victors', parts of which are anyway being debunked all around as formerly subjugated countries pull off the yoke of European economic colonialism, decades after political colonialism went out of fashion.

One of the themes tackled by the authors is that of European 'Renaissance' of the 17-18th century, heavily 'publicised' as a home grown effort.  With copious references to books of French Jesuit priests who arrived in North America with the invaders, putting forth detailed accounts of their interactions with indigenous American thinkers (including the legendary Wendat leader Kandiaronk, whose thoughts were popularised in books written by an itinerant French writer, in the style of dialogues with a 'noble savage', a construct which was catching on at that time), the authors comprehensively prove that much of the ideas underlying the Renaissance were actually absorbed from such interactions, and did not in fact sprout spontaneously in European minds.

On the subject of individual freedom and liberty in the specific context of property rights, the authors extensively quote the 18th century French philosopher Jean-Jacques Rousseau.  He is shown to be heavily influenced by the then prevailing 'dialogues' floating about in European societies in various forms, including in the form of dramas, based on the same indigenous American thoughts.

In this context, a particular thought of Rousseau which is quoted throws light on how the concept of individual freedoms evolved in European cultures, as opposed to the completely different, much more egalitarian and compassionate path and bedrock of indigenous American philosophy.  Some excerpts may help:





On a slightly different note, not connected to the authors' arguments, the above perhaps puts in a bit of context a slightly puzzling feeling many people of cultures other than European have carried for years and years: namely, as to why people (or at least politicians) of European-descended cultures talk so much about liberty, equality, freedom and compassion (thoughts which may come naturally to people of some other cultures) while doing their level best to deny and snatch away those very things from others, earlier openly in the colonial era, and of late camouflaged behind veneers of free trade (read: economic dominance) and enforcement of 'rule based order' (read: war and other forms of aggression, driven by arms industry lobbies).

The reason for this dichotomy and holy talk may lie in the fact that in European societies in middle ages, from which most current Western politico-economic and social structures have developed over centuries, such lofty concepts were simply not the 'order of things' (unlike, say, in the Wendat society, or in the Lichchhavi and Shakya Janapadas of north India in the first millennium BCE).  Social and political status in European societies of that time was based purely on property and economic affluence, and individual freedoms and even liberty flowed out of that only, with no place for compassion of any sort on that count.  (As an aside, this may also be the reason for the violent opposition in such societies to even a whiff of the concept of Communism, a la McCarthy years in US, and its characterization as pure evil.) 

So could all that talk of compassion actually be arising out of a subconscious guilt at the human depredations inflicted upon other peoples by adherents of this core philosophy of European-seeded thought?

{We've to be very careful to distinguish here between indigenous American thoughts of that time and later/current American philosophies: the two have absolutely no parallels and are in fact diametrically opposite in many ways, not the least because most indigenous American tribes like the Wendat were wiped out by the marauding Europeans, something which continued at least till the 19th century if not later, and the current American philosophies are probably rooted on the bedrock of the same European thoughts, especially about property, dominance and freedoms, Renaissance-influenced or not.}

Friday, April 15, 2022

Surviving and Thriving in 'The Passion Economy'

All around, the poor seem to be getting poorer and the rich richer, on the back of their favoured vehicles of enterprises, virtual and real, ballooning up in size and scale, often courtesy the new-fangled technological tools of automation, AI, robotics and the like (with startups quickly becoming Unicorns and even Decacorns, even with minuscule success rates).  In this scenario, most may be excused for thinking that there's hardly a chance in hell for small and midsize businesses to survive, as the behemoths in their industry rampage around gobbling up all available spaces and monopolising supply chains.

Adam Davidson begs to differ.  With a plethora of real world examples, Adam illustrates how some smaller enterprises have not only survived but managed to carve out their own niches, fiercely protecting their turf, transforming what they do and how they do it, and actually growing their businesses sometimes beyond their own wildest imaginations.  And all this they do by consciously beating complacency and diligently working at identifying, being close to, and constantly delighting their core customer base with innovative products and services.

Adam delves deep into the whats and hows of the new age entrepreneurs, sometimes fourth or fifth generation descendants of the founders, to reveal what clicks.  He culls out 8 'Rules of the Passion Economy', and analyses each in depth for their potential to add scale and value to the chosen businesses.  The rules are centered around identifying the core business, pursuing 'intimacy at scale' with a sharp focus on customer passions (and how to communicate the passion 'story'), fostering entry barriers in terms of unique offerings rather than commoditization, and the nuances of selling price and what it conveys in terms of value.  All through, the focus is on relentlessly working to know the needs of core customers (something of a matter of faith with old world entrepreneurs but sometimes sadly neglected during the pursuit of scale and latest fads) and servicing such needs in unique ways.  Along the way, some entrepreneurs also explain why they chose to avoid growing beyond a point, to be closer to the customer and also to 'avoid unwanted attention' which'd detract them from their core mission.

The legwork put in my Adam epitomizes his approach to the Passion Economy itself.  The chapters come across not as cut and dried business narratives, but as intimate stories.  And the approach is thorough and deep.  For instance, in the chapter on Ocho Candy, Adam delves into the life and ethos of Jesuit priests, the nuances of mass production and distribution, the economics of consumer packaged goods or CPG, and a bit about private equity and venture capital, besides of course the science of candy bars.  That's some landscape to cover!  In a similar vein, Adam covers enterprises in such varied domains as business consulting, accounting services, winemaking, Amish manufacturers, stationery, and ice cream (besides or course candy bars).  In almost every case, Adam appears to have personally met the storied entrepreneurs, in an effort to glean out the essence of their approach, to synthesize a set of principles which can be adopted by almost any entrepreneur to plug into the 'passion economy'.

A great work, which can be read either as a set of fascinating stories of common people surviving and thriving against overwhelming odds, or as erudite lessons on interesting aspects of the modern world and economy.


Wednesday, December 15, 2021

Book - 'Man's Search for Meaning' by Victor E. Frankl

For a good number of years, while being aware of Victor Frankl's book, I've been avoiding taking it up, in the (mistaken, as it turns our) belief that it's another one of those preachy 'self help' books full of homilies for the troubled mind, while being disjointed from realities.  Coming to know that it was by someone who survived the Nazi camps stirred some interest, but not enough to motivate me to actually read it.  Must say the loss has been entirely mine!  Getting on Audible finally led me to this gem of a (audio)book.


In my view, the unique thing about this book is that it's not based on an author's observations of others traits and behaviors, but in large part on his own life spent inside the infamous Auschwitz concentration camp, while undergoing all the travails and tortures of that life but also retaining the sanity to be an 'observer' of his own psyche and that of his co-sufferers.  The second fascinating fact (perhaps one that enabled Frankl to add to his uncompleted manuscipt while at the camp) is that he was a trained psychologist, who rose to even greater heights post his tragic incarceration, pioneered a whole new discipline (Logotheraphy, a summary of which is given in Part II of the book), and wrote a number of books.



Part I of the book, which is entirely based on Frankl's experiences at the camp, is quite a moving account.  Besides alluding to the death (nee, murder by Nazis) of his wife who entered the camp with him, he gives a first person account of the minutiae of what went on at the camp on a day-to-day basis.  The food deprivation, the overworking in trying conditions,  the forced marches amidst freezing cold and snow, the swollen feet and emaciated bodies, the diseases and deaths in thousands, the incinerators with chimneys, references to the cannibalism which broke out in the camp towards the end - everything is brought out in full detail, albeit with compassion.


Frankl doesn't flinch from bringing out the 'deals with devil' by certain co-prisoners, warders and others, who inflicted or facilitated further tortures on others just to gain temporary respite from tortures and a few 'luxuries' like cigarettes.  Amazingly, Frankl demonstrates a clear eye and unbiased attitude even while explaining the psyche of the prison guards, many of whom, as he says, were probably traumatized and inured to human emotions by being exposed continually to the barbaric goings on at the camp.


But also brought out is the potential for redemption, for a man (Frankl was placed in the male part of the camp) to rise above the circumstances and both demonstrate compassion towards others and help them in any way possible, by sharing one's own sparse food, by words and actions, by (in Frankl's case specifically) by volunteering to help in the ward of sick prisoners, which came with a real risk of infection and death.  


Through it all, Frankl continues to weave his own take on existential questions concerned with the meaning of life.  One of the themes he propounds is that it's not what is the meaning of life, but what meaning we can impart to life.  At another point, he muses whether enduring the travails of life, while preserving one's dignity and humanity, is itself the point of life.  (In this, he's perhaps close to the 'Karma' concept of Indian philosophy.)  He tells of how some prisoners, many of them motivated by Frankl himself, learned to avoid giving up on life by thinking about who or what is waiting for them after the end of war.


The book is full of such insights and life lessons, perhaps much of them taken up and popularized in later years.  Part II of the book lays out a summary of the branch of psychology which Frankl pioneered - Logotherapy, seemingly more attuned to emphasizing the patient's own choices and responsibilities rather than following the set patterns of traditional psychology.  Part II has some interesting tools and techniques, but a large part could probably be of interest mainly to psychologists, though laypersons may probably try out some of those with no harm.


A must read for those looking to understand human psyche and motivation a little better.

Tuesday, December 07, 2021

Book - 'A Short History of Nearly Everything' by Bill Bryson

Truth be told, I've been a fan of Carl Sagan since decades, since the time I used to watch his TV series 'Cosmos'.  I've always firmly believed Sagan to be the high priest of popular science, the one person who brought together his deep knowledge in myriad disciplines together into one cohesive narrative, ably carrying forward the legacy of European polymath scientists and mathematicians of 16th century and later.  And 'Cosmos' perhaps epitomized that ability.


But having read (or actually listened to, on Audible) 'A Short History of Nearly Everything', I'm persuaded to believe that Bill Bryson walks in Sagan's illustrious footsteps surefootedly and  with an assured voice.  Bryson's book brings together updated knowledge and perspectives on earth sciences, astronomy, core sciences including genetics, archeology and paleontology, medicine, anthropology and sociology, among other fields.  On similar lines as Sagan, but with whole new perspectives.  Perhaps the only 'Sagan-like' thing missing in this encyclopedic work is the 'leaps of inspiration' strewn throughout 'Cosmos', which many may've been tempted to dismiss as 'philosophizing', but which actually acted as the fulcrum of Sagan's arguments.  Bryson goes some way on that path towards the end, especially when ruminating on the pernicious consequences that the rise of humankind has had on the 'disappearance' of thousand of species since ancient times.  But otherwise, he revels in bringing to the reader cutting-edge knowledge on how the earth and life on it (including, lately, mankind, which has been there for only a minuscule proportion of earth's age of 4.5 billion odd years) evolved.


One theme running across the book is the huge number of occasions when one scientist discovered or invented something, and someone else ended up getting all the credit (and, lately, the Nobel that went with it).  As Bryson quotes one scientist, 'First they refute it, then they accept it, then they credit the wrong person'!  And this has been true not only of controversial cases like (allegedly misogynistic) James Watson et all being awarded the Nobel for discovering the structure of DNA, relegating Rosalind Franklin who apparently did most of the gruntwork in X-ray crystallography, and eventually died from the cancer she got while working with it and was thus could not be considered for the Nobel (which is not awarded after the passing of a person).  

But it's also happened in so many other celebrated cases like Charles Darwin being anointed the father of evolutionary theory of natural selection, even though he expounded only that it happens, not the how of it.  That work was done by the priest Gregor Mendel (it's amazing to know how many scientists and mathematicians of yore were members of the clergy!), of the famous pea plants, who got no credit for it during his prime years and eventually left the field and died unrecognized - his contribution was acknowledged only in early 20th century by another group of scientists.  The interesting story is that the detailed notes of Darwin from his HMS Beagle voyages across the world kept lying almost untouched for years, till he was motivated to write up his observations and conclusions when he got a manuscript from another scientist Alfred Wallace whose theories were too close for comfort to his own, all the time looking over this shoulders lest Church and country denounce him for even alluding that man evolved from ape!  To be fair, though, Darwin got his theory published alongside that of Wallace.


It's such stories which enliven Bryson's tome and take it to a level much beyond just the bare facts which are availably aplenty in the cloud.  And all through, while talking about evolution, Bryon cautions us that our very existence hanged by a thread and does even now, what with unimaginably powerful forces like the earth's magma chambers raring to explode as volcanoes, at such unexpected places as the Grand Canyon in US.

The other running theme is of course the multi-talented nature of many renowned scientists of those days, specialization only appearing towards the latter part of 20th century.  It seems the flowering of their mind was aided in no small measure with what such towering personalities did in their 'off time', whether it was music and arts or something else!  Alas, not only are such personalities long gone but, as a scientist tells Bryon, there is sometimes no continuity even in research into a discipline once someone working on it passes, no 'succession planning', till the field catches the fancy of the next group of scientists and, more relevant for modern times, till funding comes along, which may not happen for decades altogether.


Towards the end of the book, Bryson makes a fervent appeal for humankind to recognize the damaging effect it has had on the survival of so many species of life, from land animals to birds to amphibians to marine creatures, a process which is still continuing.  And this when hominids have been on the planet for a minuscule two million years or so, as compared to the tens of millions for which dinosaurs roamed the earth, and hundred of millions (or even billions) of years for which many other creatures including microbes have been the inhabitants of earth, and continue to be.  It's this which can perhaps be read as the overarching message of this great piece of work.

Friday, November 12, 2021

Book review - 'Caffeine' by Michael Pollan (audiobook)

 'Caffeine' by Michael Pollan (audiobook)


It's Pollan's name as author which initially drew me to this, the first audiobook I completed*, as I'm reading his rivetting 'Cooked' too.

In his own style, Pollan takes us through the history (and geography!) of caffeine.  One of the new things I learned is that centuries before tea (which also has caffeine, though less than in coffee), it's coffee which was the staple drink in Europe.  The ubiquitous coffee houses not only served the beverage but functioned as a place for intellectuals and scientists among others to get together and interact (Pollan contrasts those to the modern virtual version, the internet forums!), and reputedly the leader of the Paris Rebellion during French Revolution also frequented a coffee house and started the 'action' from one!

Apparently, coffee played a part not only in industry (coffee breaks, now a legally enforceable benefit in US, were meant to shore up the workers' energies against a midday sag), but also in wars - notably a Republican general during the American Civil War distributed quantities of coffee amongst his troops, which seems to have contributed not a little to their victory!


Pollan's narrative gains a rare kind of personal touch as he reveals towards the beginning that he abstained from his daily cuppa(s) while writing this book, as a way to understand the effects of abstention from what effectively keeps most Americans awake and toiling!

A thoroughly enjoyable listen.

(* Completed not in the perhaps more typical manner of a mobile device with headphone, but aloud on an Amazon Echo Dot using Audible membership.)